PSA – Parent Support Advisor

  Parent Support Advisor

“Here to Support you and your family”


My name is Gemma Grieveson-Jones and I am your Parent Support Advisor (PSA) here at Roseberry Primary School. I am here to help and support you and your child/ren.

I am aware parenting is not an easy job and I am here to help you with any issues you may have either in school or out of school.

Having a positive partnership between home and school helps to improve your child’s behaviour and improve their achievement.

Ways I can help:

  • Confidential and impartial advice
  • Providing impartial information about the school and local services available to parents
  • Giving support through transition stages e.g. Moving schools
  • An open-door policy
  • Behaviour strategies (123 Magic and Nurturing)
  • Home visits
  • Support with illnesses in the family
  • Helping where attendance and exclusions are a concern
  • Parenting courses
  • Billingham Food Bank vouchers

If I am unable to deal with your request fully, I am able to refer to specialist agencies or different support services if this is what you require i.e. CAB, Early Help, Counselling support.

I am available in the Key Stage One or Key Stage Two reception, you can contact me at school (01642 360520) or you can send me an email to You are more than welcome to come into school for a chat and a Cup of tea or I can visit you in the comfort of your own home.